Privacy policy

Last updated: Dec, 29, 2022

Information We Collect

Embolden collects a variety of information from users in order to provide the best possible AI writing services to ecommerce businesses. This information may include:

• Personal data: This includes any information that can be used to identify an individual, such as name, email address, and company name. This information is typically collected through registration forms or when users create an account with Embolden.
• Usage data: This includes information about how users interact with the Embolden service, such as the features they use and the content they generate. This data is collected through cookies and other tracking technologies.
• Payment information: If users choose to purchase a subscription to Embolden, we will collect payment information, such as credit card details, in order to process the transaction. This information is collected and stored securely, and is not shared with any third parties.

We may also collect other types of information, such as feedback and ratings provided by users. This information is used to help improve the Embolden service and provide a better user experience.Please note that Embolden does not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that data as soon as possible.

How We Use the Information

Embolden uses the information that we collect from users for a variety of purposes, including:

• To provide the Embolden service: We use the information we collect to enable users to access and use the service, as well as to customize the content and features that are presented to them.
• To improve the service: We use the information we collect to continually improve and optimize the Embolden service. This may include analyzing usage data to understand how users interact with the service, or using feedback and ratings to identify areas for improvement.
• To communicate with users: We may use the personal data that we collect to communicate with users about their account, the service, or other matters related to Embolden. This may include sending emails or notifications related to the service, or responding to customer support requests.

We may also use the information we collect for other purposes, such as to comply with legal obligations or to protect the rights and safety of Embolden and its users.

We may share the information we collect with third parties in certain circumstances. For example, we may share personal data with service providers who assist us in providing the Embolden service, or with analytics companies who help us understand how the service is being used. Any third parties that we share information with are required to maintain the confidentiality and security of that information.

Your Rights

Under applicable data protection laws, you have certain rights in relation to the personal data that Embolden collects from you. These rights may include:

• The right to access: You have the right to request a copy of the personal data that we hold about you, as well as information about how we use that data.
• The right to rectification: If you believe that any of the personal data that we hold about you is incorrect or incomplete, you have the right to request that we correct it.
• The right to erasure: You have the right to request that we delete your personal data in certain circumstances, such as if it is no longer needed for the purposes for which it was collected or if you withdraw your consent to our processing of your data.
• The right to object: You have the right to object to our processing of your personal data in certain circumstances, such as if you believe that we are processing your data for illegitimate purposes.
• The right to data portability: You have the right to request that we transfer your personal data to another organization in certain circumstances, such as if you wish to move your data to a new service provider.

To exercise any of these rights, please contact us using the contact information provided in the contact section of this privacy policy. Please note that we may need to verify your identity before we can fulfill your request.

If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant data protection authority. In the EU, you can file a complaint with your national data protection authority. In the US, you can file a complaint with the Federal Trade Commission.

Data Security

Embolden is committed to protecting the security of the information that we collect from users. We have implemented various technical and organizational measures to safeguard this information, including:

• Encryption: We use industry-standard encryption techniques to secure the information that we collect from users. This includes secure socket layer (SSL) encryption for sensitive data, such as payment information.
• Access controls: We have implemented strict access controls to ensure that only authorized personnel have access to user data. These controls include authentication measures and role-based access controls.
• Regular security audits: We regularly conduct security audits to identify and address potential vulnerabilities in our systems

While we take these measures to protect the security of user data, no system is completely secure. Therefore, we encourage users to take steps to protect their own data security, such as using strong passwords and keeping their login credentials confidential.

If you have any concerns about the security of your data, please contact us using the contact information provided below in this privacy policy.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. When we make changes to the policy, we will update the "last updated" date at the top of the policy and may also provide additional notice to users, such as through email or by displaying a notice within the Embolden service.

We encourage users to review the privacy policy regularly to stay informed about our data practices and their rights. By continuing to use the Embolden service after any changes to the policy have been made, you are accepting and consenting to the revised policy.

If we make any material changes to the policy that significantly affect your rights, we will provide you with additional notice and an opportunity to review the changes before they take effect.

If you have any questions or concerns about the privacy policy or our data practices, please contact us using the contact information provided below in this privacy policy.

If you have any questions or concerns about the privacy policy or our data practices, please contact us using the contact information provided below in this privacy policy.

Contact Information

If you have any questions or concerns about the privacy policy or our data practices, or if you wish to exercise any of your data protection rights, please contact us at privacy@embolden.co.